“Do what you do so well, that people can’t resist telling others about you” – Walt Disney.
Our clients are our business and it is ever so humbling for us to receive testimonials from them. Please read below a selection of testimonials.
- When my 19 year old daughter embarked on building her first home, I steered her towards Fergus Builders. What a blessing that was. Whilst my previous involvement with building homes in Mackay was good, I didn’t realise the extent of the “Fergus” difference until I experienced it myself. Regardless of the number of changes to the contract, building design, or negotiating the everchanging government grant process, the staff at Fergus were happy, obliging and willing to do whatever they could to ensure my daughter’s first home was exactly what she wanted, at the best possible price, with the best quality we would squeeze out of her first home budget. They are the gold standard in professionalism and quality, and should be every home owners first port of call.Regards, Tania Moohin.
- We want to say a massive thank you for making the building process of our new home seamless, stress-free and enjoyable. You should all pride yourselves on amazing teamwork, second to none communication and of course the best workmanship. We have loved the banter, it certainly made the relationship stronger. I don’t think my words even say enough but thank you thank you. Thanks Ness for convincing me to do the ‘Grey Kitchen’ it is amazing as you are.Sam, Kate, Georgia & Mackenzie.
- To all the Fergus Team, thank you all so much for building our beautiful new home. Your service has been exceptional from start all the way through until the finish. Few minor issues that arose along the way have been promptly dealt with in a very professional manner. All the workmanship that has gone into the building of our house has been of very good quality and the tradesman we found to be very polite and professional. Once again thank you so very much to all the Fergus Team. We have recommended you to several prospective clients and will continue to do so. All the very best for the future, keep up the great work. Kind Regards,
Geoff & Barb Price.
- A huge thank you to Nathan, Amanda, Vanessa and the Fergus ‘Dream’ Team, Scotty, Johno, Greg etc, for our awesome new home. We must admit that the thought of building concerned us, but with Fergus it was an enjoyable experience. The Fergus Team were very professional and helpful at all times. Thank you for working with us on some changes and always being there for any questions or concerns. The construction and finishing went smoothly, the care and attention to detail clearly shines through. We really appreciate all the hard work that was put into making our home come together. We enjoyed the entire process. It was a pleasure to build our home with ‘Fergus’, we look forward to many years of happiness in our new home.Love,
Ian & Trish Jones.
- We would like to thank you for your efforts during the journey to build our dream home. From the start your ‘Team’ approach made us feel comfortable and confident knowing there were many minds providing us with experience towards the build of our home. Your patience and support answering our many questions was very much appreciated and always put us as ease. The end result is everything that we had hoped for it to be, thank you for bringing our dream to reality. Kind Regards,
The Brandon Family.
- We would love to share our experience building with Fergus Builders. We decided to have our 50 year old home removed from our block and rebuild a our designed home with Fergus Builders. We met with the Fergus team with our hand sketched plan and took on board design suggestions prior to settling on our final layout. We were busy preparing the old house for removal, this process took longer than anticipated. During the final approval process, we were advised that due to the location of the property a sound engineer was required to attend site to monitor airport noise. The Fergus team delivered this unexpected news to us and kindly covered the cost of the engineer and report. Subsequently, our build incurred a cost variation due to upgrades to meet sound requirements. Fergus went above and beyond to assist us with exploring cost adjustments that would still allow us to complete the home without a great deal of compromise. The Fergus team always replied to emails in a timely manner, phone calls were returned and any questions were answered often with additional options provided. Having built several homes previously, we cannot fault the professionalism of the Fergus team, which enabled us to enjoy a stress free build and a bonus was the house was completed on time. It goes without saying, we recommend Fergus Builders to anyone looking to build their dream home. Thank you,
Steve and Carol.
- Building with Fergus was a very positive experience for me. As a single woman, making decisions on my own was sometimes a little daunting, but Nathan, Amanda and Vanessa supported me through the entire process. We spent several months in the design stage where Amanda patiently presented different options to me until I was completely satisfied with the layout. The entire team were always more than happy to assist me with my decision making, answered my questions promptly, worked within my budget and always listened to what I wanted. They guided me through every step and helped make an overwhelming process to be a stress free one. I totally love my home and wouldn’t hesitate to recommend Fergus Builders to everyone. Kind Regards,
- Words cannot express how grateful we are to Fergus Builders for not only building a house but creating a beautiful home for our family. The whole process from design stage to handover was seamless. Each and everyone of the Fergus Team were fantastic to deal with and their professionalism was second to none. Massive thanks to the amazing Amanda who went above and beyond to help make our vision a reality and to the very talented Vanessa for guiding us with our selections – we couldn’t be happier. The building team especially Scott & Greg, who were absolutely incredible to deal with and nothing was ever a bother. Thank you to all from the bottom of our hearts Fergus, we are absolutely in love with our new home.Kind Regards,
Chris & Kirsty Shore.
- The decision for us to build our first home with Fergus Builders was made very simple after just one meeting with Nathan. My wife & I had been to two other builders in town already & it all seemed a bit too hard, whether it was because we had purchased our land already or the fact that our house plan ideas were in pencil. Nathan & his team listened to what we wanted in our home & offered expert advice on simple changes to our plan to make the home even better than we had imagined & within our budget. Our home was completed in an amazing 15 weeks & at no time was there any drop in the quality of the build, we were able to organise through the foreman (Scotty) access to the home throughout the build to make sure we were happy with how everything was going & locations of lights and taps etc, which really makes you feel like you are involved in the build without actually lifting a finger. We have been in our home now for one week & we cant believe that only a few months ago we were drawing lines on paper dreaming of the perfect family home,So thank you Fergus Builders for making our dreams reality. We love it.Steven & Hope
Baylin, Jett, Amarli & Willow Callander
- We would just like to take this opportunity to thank the whole team at Fergus Builders for the amazing custom build house that they provided us with. Turning our dream home into reality. From the first moment that we met Nathan at the display house & enquired about a custom build, nothing was ever an issue. Providing us with all the information up front with “no hidden extras” everything was included from the start. Any changes that we wanted to make were always done very swiftly & never a drama. The house was delivered within the timeframe & we were always kept up to date with where things were at & what to expect next. The whole process was faultless. We would not hesitate in building with or referring Fergus Builders to anyone. Thanks again to you all!The Shore Family
- We have had a good relationship with Fergus Builders throughout the construction of two houses. We found the administration and project management staff approachable, and receptive to our ideas. They acted promptly to any concerns we raised. The tradesmen’s work flowed with very little ‘down time’. On completion, we had two houses of a good quality to be proud of. We wouldn’t hesitate to use them again for further projects and would be happy to recommend Fergus to anyone. Thanks Fergus.Craig & Linda
- I’ve been attempting to write a testimonial for Fergus Builders the last five months that I have lived in my amazing new home. Every time I write something, I feel as though my words don’t give them anywhere near enough credit as they deserve, but I know I need to share my experience, so here goes; To put it simply, I am so blown away by absolutely everything and I could not recommend Fergus enough! Some people might say that I’m biased, as I was a Fergus employee prior to building with them. In saying that though, when you are spending the amount of money you do to build a home, you really need a builder that you can feel comfortable with and put your trust into, especially if it is your first home! I have always been so impressed by the quality of Fergus workmanship that I would not trust any other builder to build my home. I went for a custom design, which you would think would be extremely difficult and stressful, however the process went so smoothly that i could not fault anything about it. The choice of suppliers that Fergus work with also offer exceptional customer service and quality products. Not once was i pushed into making decision that i wasn’t 110% happy with. Everything was organised prior to them starting construction, including my selections, meaning that nothing got held up and I had no unexpected costs pop up along the way. I was kept up to date with everything while me home was getting built – there was never a moment where I didn’t know what the plans were. It took less than four months for my home to be built! It’s now been five months since I moved in and I can safely say that there is absolutely nothing that I would change or would have done differently. I wanted to say a MASSIVE thank you to Nathan, Vanessa, Scotty, Greg and the rest of the team. I’m so in love with my home and I cannot thank you guys enough. I’ll see you when I build my next one
- We would like to take this opportunity to sincerely thank the team at Fergus Builders for building our new home. After months of indecision and going back and forth with Nathan (thanks for the patience) we finally signed on the dotted line with Fergus. In hindsight we should have done this right from the start, but we have had a bad experience in the past and found it hard to trust what we were being told. The service has been outstanding right from the start through to handover. We honestly cannot fault the customer service and the finished result is perfect. Everything was up front and there were no hidden extras that we weren’t expecting. If fact we came in under budget which is never heard of when you build. Nothing was ever too much trouble and Nathan was happy to offer suggestions for us to stay within our budget. If we ever decided to build again we will have no hesitation in going straight to Fergus Builders. Once again.
Thank you for everything.
Troy & Jodie Wood
- My wife & I had been looking at buying an investment property for some time and had visited most local builders, but when we visited Fergus Builders we were overwhelmed by the friendly sales staff and their professionalism and desire to make the process as easy as possible. Their plans were spot on for what we were looking for and any changes that we wished were completed with no fuss or complaining. The building process was faultless and Fergus Builders kept us up to date with all that was happening. The building was completed on time and it was a joy to look at the finished product. To anyone contemplating building a home with Fergus, we would say ‘GO FOR IT! YOU WILL NOT BE DISAPPOINTED.’ Fergus Builders are truly professional in every sense of the word and if we ever decide to build again, we will be using them.Richard & Marlene
- As first time home builders we found Fergus Builders to be outstanding from the very beginning. Compared to other local builders, Nathan (Residential Manager) was only to happy to help with our plan design and work within our budget, in a timely manner. Nathan was more than happy to allow our own requests where necessary throughout the building process. The help we received from Vanessa (Interior Consultant) with the Interior design ideas was wonderful as you can get very overwhelmed with all the choices out there, and Vanessa worked well with the colours we had in mind. We couldn’t be any more happier with our final choices. From start to finish everything was handled very professionally and the quality of the finished product was second to none. Our home was delivered on time and we would be only too happy to recommend building with Fergus Builders to all of our family and friends.Regards,
Sam & Casey Cummings.
- This is to certify that Fergus Builders have been conducting business with this company for a period in excess of 20 years. During this period of time, all dealings have been conducted in a very professional and efficient manner. Fergus Builders engage in the best of business practices and is highly regarded in the local business community. Fergus Builders has developed a strong reputation as a leading builder in the Mackay area. Fergus has a strong knowledge of the building industry in commercial, industrial and domestic construction as well as vast experience in dealing with suppliers and subcontractors. These strengths, coupled with their superior customer service and close attention to detail, have made Fergus Builders a formidable force in the building industry. We are proud to be associated with Fergus Builders who was the main contractor on our recent major redevelopment program here in Mackay. Fergus Builders constructed our new Building Supplies facility and their workmanship and attention to detail was first class. They worked closely with our people to ensure the job was completed within a tight timeframe.With the above points in mind and the high regard I hold for Fergus Builders, I have no hesitation in recommending them.Paul G Porter – Joint Managing Director